Your Guide to Data Privacy at 1win

As one of the leading international gaming platforms, at 1win, we strive to provide first-class services to our customers around the world. Our growing Indian community holds a special place in this mission.

We highly value the trust of our players and guarantee complete transparency in the processing of personal data. The 1win privacy document describes in detail why we need it and how we protect it.

You should note that we may periodically update this Policy, and we recommend that you review it regularly.

What Information Does the 1win Platform Collect?

1win data collection is a necessary measure to enable us to provide you with our services, ensure the security of your transactions, and comply with all applicable laws. Each type of information has a clear purpose: to improve functionality, protect accounts, and prevent fraud.

What Data Do You Give Us Yourself

You consciously and voluntarily enter some of the data when you register on the website, complete account verification, or perform financial transactions. For example:

• Personal data: name, date of birth, and citizenship.
• Contact information: email address, phone number.
• Verification data: a copy of your passport or driver’s license.
• Payment details: bank card or e-wallet details.

This information is critical for creating and managing your gaming account, as well as for ensuring secure access.

What is Included in Automatic Data Collection

When you use our website or mobile app, certain technical information is collected automatically. This includes:

• device information;
• location data and IP address;
• access time, pages, games, and actions you take on the site;
• information from cookies, which helps us remember your preferences and improve the effectiveness of advertising.

This data collection helps us optimize the platform, eliminate errors, and improve the user experience.

Data from Partners

In some cases, we may receive information from our trusted partners, who provide it as follows:

• payment systems submit data to confirm successful transactions;
• fraud prevention service providers transmit information for verification and to prevent illegal activity;
• anti-fraud services check documents during verification.

This is necessary to confirm the information you have provided and to ensure data security.

Legal Basis for Processing Your Data

1win legal basis is paramount, so we adhere to strict legal standards, including the General Data Protection Regulation (GDPR). We rely on:

• Performance of a contract. Processing is necessary to provide services, such as handling your bets and transactions.
• Regulatory compliance and legal obligations. We are required to comply with anti-money laundering and other regulatory requirements.
• Legitimate interests. We may process data for our legitimate interests, such as ensuring network and information security.
• Consent. In certain situations, such as sending marketing materials, we ask for your explicit and informed consent.

We guarantee that your data is always processed in accordance with data protection laws and with your interests in mind.

Why We Use Your Data and Who We Share It With

1win data processing is used for specific purposes aimed at ensuring the smooth and secure operation of our service. The main purposes of use include:

• identifying and verifying your identity;
• processing deposits and withdrawals;
• providing quality customer support;
• personalizing bonus offers and promotions.

We do not share confidential player information lightly, but in some cases, 1win data sharing is carried out with:

• trusted parties who provide us with IT support, payment processing, and marketing;
• other companies within the 1win group, for internal administrative purposes;
• government and regulatory authorities, when required by law.

Any transfer of data to third parties is carried out only under the strictest security conditions in accordance with the current policy.

Data Protection Methods and Technologies at 1win

A very sensitive question that players ask is: Is 1win safe, and to what extent? This is a priority for us, so we implement comprehensive measures to protect information:

• We use SSL encryption protocols to protect data transmission between your browser and our servers.
• All payments are secure transactions, as they are additionally encrypted according to the PCI DSS standard.
• We have strict policies in place to differentiate access rights to data for our employees.
• Our systems are monitored around the clock to quickly identify and prevent threats.

Where possible, we use anonymized data for Google Analytics.

Global Storage and Transfer of Your Data

To ensure global availability of services, 1win data retention may be carried out on servers located in different countries around the world. At the same time, international protection mechanisms are used for data retention, including Standard Contractual Clauses, which ensure compliance with global privacy standards.

We store your personal data for as long as necessary to comply with legal, accounting, and reporting requirements. As a rule, this is for 5 years from the date of account closure. After this period, the data is deleted unless we have a legal basis to store it for longer.

Your Control: Data Management and Rights

1win international players have full control over their personal data. We provide all the necessary tools for this. Each user can:

• find out what data is stored;
• correct inaccurate or outdated information;
• obtain a copy of their data;
• object to processing;
• request the deletion of information (if permitted by law).

And even if data processing is based on consent, you can withdraw it at any time without prejudice to previous actions involving the information.

From Theory to Practice

If you have any questions related to privacy or would like to exercise any of your user rights, please do not hesitate to contact us.

To do so, simply write to our customer support service by going to 1win contacts, where you will find the email address: [email protected]. We will review your request as soon as possible and do our best to help you.